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|2019 Medical Assistants Program|
Friday, February 1, 2019
First Medical Assistant with a
Additional Assistants from CPMA/APMA member organizations to attend the assistants program are only $49 and includes lunch and evening reception.
9:30-10:00 am Registration
10:00-1100 am Visit Exhibit Hall
11:00-12:15 pm Opioids: An Update
12:15-1:30 pm Lunch in the Exhibit Hall
1:30-5:30 pm Medical Assistants Breakout Program: Tina Del Buono
The Power of Presentation: The impact of how we present to our patients by sight and how it actually influences them in the first seven seconds of meeting us. "You never get a second chance to make a first impression."
Mastering the Schedule: All about scheduling and how we can be successful (most of the time) if we can understand what it takes to cycle our patients through the office. We will discuss how each person in the practice plays an important role in successfully carrying this out.
5:30-7:00 pm Cocktail Reception
About the Presenter: Tina Del Buono, PMAC
Tina Del Buono has been a practice manager for 22 years.She has lectured nationally on Practical Practice Management for the past 17 years specializing in complete practice efficiencies, team building, staffing issues, physician/staff communications, manager mentoring, A/R, collection forensics, and practice building protocols.Tina has written over 400 articles on practice management and understands what you envision your practice to be and the challenges to getting it there.
Del Buono has developed GPS –Global Practice Systems to create the road map to get your practice from where it is now to where you want it to be, in small practical, achievable steps. She is a past President and past Scientific Chair of the ASPMA. She currently lectures with the AAPPM and is the Scientific Chair for the Western Foot and Ankle Conference assistant programs.